Comp Problems

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Tptmanno1
this has nothing to do with KMC but I can't figgure it out!
I have a portal Worm on my comp! I've tryed EVERYTHING, system restore locks down, Virus Scann locks down, EVERYTHING!!!!
How do I get rid of it! It wont let me play any games or install anything!
Help!!!

yerssot
make sure your virusscanner is up-to-date smile

Tptmanno1
i figured out i had it while trying to update it, so it wont dl the update!

yerssot
there are online virusscanners you can try out

but I would wait till Raz posts a link to one of those smile

Fitch
depands on the worm...some worms jam files on u're sistem...so there isn't any antivirus scan to fix that...
But still you gotta check it online...there is a very good one,that you can find it only online...can't remember the name...I'll go and search..

Raz
How do you know it's a worm?

It's is more likely to be spyware. Download the program and run it: http://download.com.com/3000-2144-10194058.html?tag=lst-0-1

Tptmanno1
I know its a worm bacause my computer genius friend told me and I know it's not spyware because I allready have Spy-bot search and Destroy and its the first thing i ran and it still don't work.

Fire
TpT give this one a shot: http://housecall.trendmicro.com/

it's webbased

Raz
Open source (free) solution here: http://clamwin.sourceforge.net/

We use ClamAV here on the servers.

Tptmanno1
Fire: Tryed it and it re-boots my comp halfway through the scan.

And I don't get how to Use Raz's

yerssot
tpt: hit the link, than click on "here" in "Download the binary installer for Microsoft Windows and source code here."

than click on "clamwin-0.1c-setup.exe", let it download and install it... that's the scanner, run it and you should get rid of it smile

Raz
Direct link: http://easynews.dl.sourceforge.net/sourceforge/clamwin/clamwin-0.1c-setup.exe

Tptmanno1
Now all I need is DSL to speed up the DL and I'll be in good shape!

yerssot
it's not that big to download

Tptmanno1
Well, thanks for the effort Raz, but no go.
It don't work, it restarts my comp like all the others.

yerssot
can you just save your important files on a CD or DVD and than format the disc?

Fire
or spend some money on a second HD, or borrow one install that one and run your comp from that HD to get to your files, or format one partition and reinstall your OS

Tptmanno1
i'm gonna back up my essential crap, then my uncle is conna "Help me out" with upgrading to W2k.

yerssot
don't tell me you're on 98 or 95 messed

Tptmanno1
No Im using ME but that is essentially 98 with a new haircut

Trinity_Matrix
Heh, my computer just recently decided that it won't even start up...thankfully we're getting a new one soon, but I need to figure someway to get it working long enough to back up my stuff because I have about a gig of files on my computer, between music and webdesign stuff messed

Good luck with that virus...

yerssot
well, the easiest way to do is:
take out the HD, and get a computer that has a spare slot and place it back there, than you don't lose anything at al

Raz
I think what you may be experiencing is the worm blaster virus.

Two options: Do a free scan here: http://us.mcafee.com/root/mfs/default.asp?cid=9914

Or follow the instructions here: http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

I would recommend doing the scan first to see if it can identify the virus.

yerssot
isn't there a stinger out that can scan solely that virus?

Tptmanno1
just a quick update if any of you were wondering.
Well I bit the bullet and popped in the old quick restore dis, and wiped my HD.
But it still didn't work so now my comp is stuck in DOS mode, but My uncle is sending me stuff to fix it so my come should be up and running by the end of this week, but as of right now im usin the family's, older than god, i-mac.
Man I miss my comp!

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