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ok so I had a small storm blow up and had a power serge and it of course knocked out my net....it came back within seconds and I was back on only this is the problem though...

since I came back on, I cant get into my admin acct on my pc...it keeps telling me my password is wrong. Yes Im typing it in correctly...Ive tried over and over and had someone else try for me too....its not accepting my password.

right before this happened I realized I had a virus and was about to scan for it to rid it of the pesky bugger. It was eating my kmc images....however in this family acct the kmc images are fine and there doesnt seemed to be a problem.

anyone know how this is possible or what can be done to fix it?

Originally posted by shellie
ok so I had a small storm blow up and had a power serge and it of course knocked out my net....it came back within seconds and I was back on only this is the problem though...

since I came back on, I cant get into my admin acct on my pc...it keeps telling me my password is wrong. Yes Im typing it in correctly...Ive tried over and over and had someone else try for me too....its not accepting my password.

right before this happened I realized I had a virus and was about to scan for it to rid it of the pesky bugger. It was eating my kmc images....however in this family acct the kmc images are fine and there doesnt seemed to be a problem.

anyone know how this is possible or what can be done to fix it?

is it xp home?

as I sit here thinking maybe the admin acct needed its cookies cleared or something....can that cause images to disappear? Im so clueless bag

yes its XP home

cant u just create a new admin account?

what images are u talking about?

I dont know how to creat a new admin acct...my other admin acct had the security set so it was the only one that could do that...if I knew a back door to get into it I would.

sigs and smilies and the little PM symbol at the top and such.

I was just reading a PM and my windows shut down on me without me shutting it down...I had to restart the whole thing

nothing will be deleted if you empty your cookies...

sorry i dunno what else to do...

I just wanted to post and say thank you paul for trying to help me sweetie flowers

I fixed it by going in on safe mode and changing the admin acct # and voila...all better...

and a thank you to Baylin for suggesting I use the safe mode option hug

i'm glad i could... try to help...