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Edna Witch
Magic
 Gender: Unspecified
Location: The Gingerbread cottage! |
Not board related but please help!
I am having problems with my internet access at the moment. The problems I used to have were due to the network being overloaded but now my problem seems to be something different. The network i sno longer overloaded because a good 75 percent of the users have now gone home for easter.
You see the connection is once again still fast but it doesn't seem to want to load any secure web pages. YOu know the ones that start "https". This means I cannot access either my hotmail or my college email. It also will not connect to icq! I don't understand it because everything else is really fast, the board, google, sw.com etc...
Anyone got any ides what is wrong? Raz? 
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"This Party's Over" -Mace Windu, epII
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Mar 23rd, 2002 10:08 PM |
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Raz
Meister
 Gender: Male
Location: UK Admin |
Just need some more info before can proceed 
Are you access the internet through a proxy/firewall? If you don't know then check from Tools->Internet Options->Connections->Lan Connections->Proxy Server. Does it have anything in it? Is it greyed out or just blank?
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Mar 23rd, 2002 10:37 PM |
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yerssot
Senior Member
Gender: Unspecified
Location: |
if you're not on ICQ, tell your sister to get of your computer at home then 
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Mar 23rd, 2002 10:56 PM |
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Edna Witch
Magic
Gender: Unspecified
Location: The Gingerbread cottage! |
The first bit is just balvk but the second part is greyed out.
Yerss what on earth are you talking about. My sister doesn't even live at home. She lives in Putney!
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"This Party's Over" -Mace Windu, epII
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Mar 23rd, 2002 11:56 PM |
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yerssot
Senior Member
Gender: Unspecified
Location: |
balvk?
hehe, and now everyone knows you have a sister 
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Mar 24th, 2002 12:01 AM |
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Edna Witch
Magic
Gender: Unspecified
Location: The Gingerbread cottage! |
OK Raz the bit that says use a proxy server for your lan is blank bit then the boxes for address and port etc are greyed out.
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"This Party's Over" -Mace Windu, epII
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Mar 24th, 2002 12:06 AM |
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Raz
Meister
Gender: Male
Location: UK Admin |
OK. Click Start->Run
Type in "command" without quotes.
Then type "ping google.com" without quotes.
Post what you get here.
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Mar 24th, 2002 12:14 AM |
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Edna Witch
Magic
Gender: Unspecified
Location: The Gingerbread cottage! |
Pinging google.com [216.239.51.100] with 32 bytes of data:
Reply from 172.16.0.1: Destination host unreachable.
Request timed out.
Request timed out.
Reply from 172.16.0.1: Destination host unreachable.
Ping Statistics for 216.239.51.100:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximun = 0ms, Average = 0ms
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"This Party's Over" -Mace Windu, epII
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Mar 24th, 2002 12:24 AM |
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Raz
Meister
Gender: Male
Location: UK Admin |
Looks like you're on a transparent overloaded proxy.
Go back to the command prompt and type in "ipconfig /all" and post here.
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Mar 24th, 2002 12:29 AM |
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Edna Witch
Magic
Gender: Unspecified
Location: The Gingerbread cottage! |
[Removed for privacy reasons]
__________________
"This Party's Over" -Mace Windu, epII
Last edited by Raz on Mar 24th, 2002 at 12:45 AM
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Mar 24th, 2002 12:42 AM |
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Raz
Meister
Gender: Male
Location: UK Admin |
OK, you're on a private network i.e. an intranet rather than hooked up directly to the internet.
That means to access the internet you have to go through a firewall/proxy. Now it seems like the people who provide the net are using the transparent proxy.
Theres not much you can do, as you can't even contact an external site directly. You should be able to use MSN as that can use the HTTP protocol.
What I would suggest is that you contact the people you pay for net ask them to enable HTTPS on the proxy and enable the ports required for ICQ.
Not much else you can do Edna, as the firewall its just doing its job and blocking all the non-standard ports. Seems like the admin guys forgot to enable secure HTTP....which is VERY strange as its used a LOT.
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Mar 24th, 2002 12:50 AM |
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Raz
Meister
Gender: Male
Location: UK Admin |
Assuming you're at Uni, check out your neighbours computer and see if they are having the same problems.
If not, then we'll work on fixing your computer
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Mar 24th, 2002 12:53 AM |
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Edna Witch
Magic
Gender: Unspecified
Location: The Gingerbread cottage! |
Hmmm it used to work before. They must have started using a new firewall because we have been infexted by the Nimda virus. I have just got it off of my computer thank goodness!
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"This Party's Over" -Mace Windu, epII
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Mar 24th, 2002 12:53 AM |
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Raz
Meister
Gender: Male
Location: UK Admin |
Check someone elses computer and see if they are having the same problem.
And why aren't you running an up-to-date Anti Virus program????
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Mar 24th, 2002 12:55 AM |
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Edna Witch
Magic
Gender: Unspecified
Location: The Gingerbread cottage! |
It's a new computer. Haven't got round to it yet.
I can't check with neighbours. They have all gone home. except Chris. He should still be here as he goes to Imperial too.
__________________
"This Party's Over" -Mace Windu, epII
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Mar 24th, 2002 01:05 AM |
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Raz
Meister
Gender: Male
Location: UK Admin |
OK, let us know what you find out.
Has this problem only started since you got the new computer?
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Mar 24th, 2002 01:10 AM |
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Edna Witch
Magic
Gender: Unspecified
Location: The Gingerbread cottage! |
I can't get hold of Chris.
Just go to bed if you want to Raz. Thanks for the help anyway! It was very kind of you. I will let you know when I find out if Chris has the same problem. Thanks for the help!
__________________
"This Party's Over" -Mace Windu, epII
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Mar 24th, 2002 01:11 AM |
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Raz
Meister
Gender: Male
Location: UK Admin |
Sorry I can't be of more help. If you had your proxy details, it would be a little easier.
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Mar 24th, 2002 01:12 AM |
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