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Complaining about shopping websites
Started by: Discos

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Discos
The Discmeister

Gender: Male
Location: Scotland

Complaining about shopping websites

Hey guys, I have bought like Ł250 worth of clothes from an online shop, I have been using this site for years and it is one o the top sites in its field so I know its not dodgy.

i ordered my stuff on april 5th 2010, and its been 8 weeks and still nothing.

everytime i email them they reply with "you will receive your things soon, sorry blah blah blah"

who do i complain to to get a refund on my stuff cause i would rather just go downtown and buy the items.

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May 31st, 2010 08:06 PM

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Raz
Meister

Gender: Male
Location: UK

Admin

Bit late reply, but contact your credit card company.

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Jul 18th, 2010 09:07 PM

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Bardock42
Junior Member

Gender: Unspecified
Location: With Cinderella and the 9 Dwarves

quote: (post)
Originally posted by Raz
Bit late reply, but contact your credit card company.

You....you live? OMGOMGOMG

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Jul 18th, 2010 09:08 PM

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Dark Riddick
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Gender: Male
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everyone hide!!! judgment has come!!

by the way thx raz...

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Jul 18th, 2010 09:17 PM

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Symmetric Chaos
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Jul 18th, 2010 09:31 PM

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ADarksideJedi
Jackie Malfoy

Gender: Female
Location: I am Back for now!

Did you call the company or write?The best place to go online is Amazon they do there orders fast and are never late.

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Jul 19th, 2010 02:59 PM

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jaden101
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Gender: Male
Location: North Philadelphia

Account Restricted

Re: Complaining about shopping websites

quote: (post)
Originally posted by Discos
Hey guys, I have bought like Ł250 worth of clothes from an online shop, I have been using this site for years and it is one o the top sites in its field so I know its not dodgy.

i ordered my stuff on april 5th 2010, and its been 8 weeks and still nothing.

everytime i email them they reply with "you will receive your things soon, sorry blah blah blah"

who do i complain to to get a refund on my stuff cause i would rather just go downtown and buy the items.

Depends whether they deduct the money from your card when you order or when it is despatched...Some places do the latter and so you can just cancel the order and take your business elsewhere.

If they do the former then you'd have a case of some kind of recompense based on not supplying the goods in good time from purchase.

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Jul 19th, 2010 05:09 PM

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Robtard
Senor Member

Gender: Unspecified
Location: Captain's Chair, CA

Re: Complaining about shopping websites

quote: (post)
Originally posted by Discos

who do i complain to to get a refund on my stuff cause i would rather just go downtown and buy the items.

Call them, if possible. Talk to a supervisor, demand a refund.

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Jul 19th, 2010 08:51 PM

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WanderingDroid
THE LOOSE CANNON

Gender: Male
Location: Welfare Kingdom of California

Re: Complaining about shopping websites

quote: (post)
Originally posted by Discos
Hey guys, I have bought like Ł250 worth of clothes from an online shop, I have been using this site for years and it is one o the top sites in its field so I know its not dodgy.

i ordered my stuff on april 5th 2010, and its been 8 weeks and still nothing.

everytime i email them they reply with "you will receive your things soon, sorry blah blah blah"

who do i complain to to get a refund on my stuff cause i would rather just go downtown and buy the items.

Next time just go with Paypal. I stop using credit cards for online shopping 3 years ago. Never gone back.

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