Julie, you should download icq fromwww.icq.com .... its a free download ... and its got this really cool feature i.e. phone to phone conversation ... the deal with that is, that you can have an actual voice conversation, with anyone else who is also using icq ... i've tried it and its really good ... no delays or anything, its exactly like an actual phone conversation ... but u do need a mike, and a pair of headphones, or a speaker. And so does the person you are talking to.