How do you get rid of a Trojan Horse Virus?

I have one and i have no idea how to get rid of it

ive tried: Quarantining it with Norton Anti-Virus (didnt work)
Deleting the files it was in (didnt work)
Deleting the program it loaded into (couldnt find it)

cry please help

what's the name of the trojan?

I'm checking for that right now 😮

Download.Trojan

this comes from Norton's site itself:
http://securityresponse.symantec.com/avcenter/venc/data/download.trojan.html

1. Disable System Restore (Windows Me/XP).
2. Update the virus definitions.
3. Restart the computer in Safe mode (Windows 95/98/Me/2000/XP) or VGA mode (Windows NT).
4. Run a full system scan and delete all the files detected as Download.Trojan.
5. Clear Internet Explorer History and files, if needed.

Thank you

a. get a new comp.
b. pray
c. do what he said

Also check common files and temporary files.

If not, reinstall everything.

If they find hackers or guys/girls who make virsus and such. I think they should cut off thier hands, or should be shot. There is not damn reason for creating this things.

i had the same prob before...updating it did the trick

Did it work yet?

I had some virus that completely wiped out my internet and all the drives. Had to reinstall the entire computer, but I'm good now. I think it was another Trojan one, because it happened about a month after I stopped downloading crap from Kazaa.

how do i get rid of the trojan Win32😖pyware-gen

please help!!!

Installing AVG and Ad-Aware might be a good start.

where do i get them and are they free??

Originally posted by cain marko
how do i get rid of the trojan Win32😖pyware-gen

please help!!!

Originally posted by yerssot
this comes from Norton's site itself:
http://securityresponse.symantec.com/avcenter/venc/data/download.trojan.html

1. Disable System Restore (Windows Me/XP).
2. Update the virus definitions.
3. Restart the computer in Safe mode (Windows 95/98/Me/2000/XP) or VGA mode (Windows NT).
4. Run a full system scan and delete all the files detected as Download.Trojan.
5. Clear Internet Explorer History and files, if needed.

that should help.

Win32: Spyware-gen
still wont go...anyone else experienced thiS???

http://www.pcworld.com/downloads/file_description/0,fid,7228,00.asp

Zone alarm firewall ^

http://free.grisoft.com/doc/1

AVG virus scanner ^

you really had to bump this? cry

Originally posted by Clovie
you really had to bump this? cry

?? what does that mean??

Originally posted by eggmayo
http://www.pcworld.com/downloads/file_description/0,fid,7228,00.asp

Zone alarm firewall ^

http://free.grisoft.com/doc/1

AVG virus scanner ^

it worked cheers dude