I am a Hotel Clerk.....

heres what it feels like to be a hotel front desk manager......

I am a Front Desk Clerk..

I have advanced degrees in accounting, public relations, marketing, business, computer sciences, civil engineering and Swahili.

Of course I have the reservation you made six years ago, even though you do not have a confirmation number and think it was under a name that starts with an "S."

It isn't a problem for me to get two connecting, non-smoking, pool side, downstairs outside suites (with two king size beds in each), four rollaways, and yes, I would be happy to install a wet bar in each room and stock them at no charge. Of course it is my fault we don't have a helicopter-landing pad.

I am a front desk clerk - I am expected to speak all languages. It is obvious to me that when you booked your room for Friday, that you really meant Saturday. My computer has entrusted me with all our financial information and decisions. Of course I remember that when you were here four years ago we accidentally charged you for a 72 cent long distance call you hadn't made and will make sure it doesn't happen again.

I understand that MacGillegetty's Widget Manufacturing Corp. is a vast empire that can make or break our hotel. Yes I am lying when I tell you we have no more rooms available. It's not a problem for me to quickly build two more so we can accommodate you and this time I will include a helipad.

I am a front desk clerk - I am quite capable of checking three people in, two people out, taking five reservations, answering twelve telephone calls and unplugging the toilet in 420, all at the same time.

I also know where the best vegetarian, kosher, Mongolian BBQ restaurants are. I also know exactly what to see and do in this city in less than fifteen minutes and at no cost.

I take personal blame for airline delays, traffic jams, rental car flat tires and the national debt. I should have realized that you meant to make your reservation here and not the "Galaxy Delight Motel" down the street and that you are entitled to the special five dollar discount because you're a member of the Accounting and Bagel Club of North America. Yes I will be happy to cash your Japanese travelers checque for 10,000 yen into Canadian currency. Even though it is Sunday morning, I am constantly aware of the exchange rate for all the world's currencies, after all, I am a front desk clerk.

We are expected to smile, empathize, sympathize, console, upsell, downsell, (and know the difference), perform, sing, dance and fix the computer (all at the same time).

I am a front desk, I can do all things…(and look busy when the boss is nearby).

Wow,that sucks.Hello Rogue jedi

well if you do all that you must get paid well

wow thats a lot of stuff... i really dont look forward to getting a job...

people think i know where everything is. it gets frustrating as hell.

d part which sucks d most is...what u take d blame 4.

no matter how pissed they get, i have to keep a smile on my face.

bite them

I know how you feel buddy...I'm a file clerk...youre distant cousin 🙁

i tried. they bite back.

Originally posted by Rogue Jedi
people think i know where everything is. it gets frustrating as hell.

I know exactly what you mean by frustration ; I have the same job as yours 😄

wow. You guys do a lot. Does anyone ever tell you thank you?

😂 Rogue I don't know how you came up with such a eloquent description of your job but I haven't laughed this hard in a long time!

sorry it sucks so bad though 🙁

How about:

At times, being the only department open 24 hours, I have to be the maintenance guy when you trip the lights out of your room, when you stupidly stick your cell-phone charger in the bathroom socket which says ‘ SHAVERS ONLY’ ; I also have to put up with your bullshit when you say you didn’t stick the cell-phone charger in the SHAVERS ONLY socket.

At times I have to provide you with some clean linen and towels , cause you left the ‘DO NOT DISTURB’ card on your door instead of the ‘ CLEAN MY ROOM ASAP’ therefore the chambermaid kept going when she cleaned the floor.

I have to take the blame cause you left your apartment for the day and returned finding your AC out of order in the blistering summer heat. Little did you know that leaving the window open in the summer, AC unit on super freeze and the DO NOT DISTURB card on your door, allowed ice to form inside the unit thus ****ing it up. Just cause you are not a technical person who lives in a barn you are excused.

dont get me started on church groups.

Hey, that sounds like a load of fun, RJ. 😄

fun? oh yeah, loads of fun when you have to deal with these deadbeat hurricane victims. instead of trying to find a job and an apartment (which FEMA will pay for) they hang out all day and wreck our newly renovated hotel.

On the good side of the job:

You meet lotsa chicks. They are on holiday and want to have fun. 😖hifty:

I shall become anti-social 😊