For us, we had to go to the PS store, and login on the account that originally bought the content. Then in the store you can find a "Hitman access pass" for each game. Once we installed those, it worked for us. The transfer only carried over our progress, not the games we owned. Once we went through the store though, it worked fine.
Originally posted by -Pr-Yeah, I did the same. I have access to Hitman 2 through that but it prompts me to pay 30 for Hitman 1 despite having all the GOTY content. I sent IOI an email but it'll probably be a wait.
For us, we had to go to the PS store, and login on the account that originally bought the content. Then in the store you can find a "Hitman access pass" for each game. Once we installed those, it worked for us. The transfer only carried over our progress, not the games we owned. Once we went through the store though, it worked fine.