General settings 75dpi is fine if you scanning a normal 8x10 photo, at least 256 bit colour depth but 16bit is better.
Normally, if the scanner is all set up properly you will have an acquire image option in you scanner compatable package. Anything compatable with Win9x should be TWAIN compliant. (TWAIN being the driver/protocol of image capture devices)
let me know if you need any more help.
I can't...I looked for info on Canyon Express but couldn't find anything. EJ. You're going to have to go looking for the stuff that came with the scanner. Where's the manual? Who set it up at your house anyway? ask them...Short of that I can't do anything unless you want to send the pic to me and have me scan it...
Twain is a scanner standard so it's the same on any PC and I believe it's the same for a Mac.
Sounds like he's maybe using Photoshop.
Tings to try.
1. Always switch the scanner on BEFORE you boot the PC. I always end up having to reboot because I foprget this.
2. Under the file menu (if this is Photoshop), goto to import, there should a Select TWAIN source or similar. Click that and if your scanner is correctly installed in Windows then you will be able to click on it from the list (I assume you use windows 95 or 98???)
3. Once that's done, set up you pic and the fo back to PS and choose File > Import > TWAIN and it should give you a scanning screen.
4. Run a PREVIEW scan, once this has done use the mouse to select the area you really want to scan and adjust the dpi and colour (sorry color🙂 ) settings as I suggested in an earlier post.
5. Once scnanned, check the results, if you like then save and upload. If you can't get the result you want send it to me ot Dim with the settings you used and I'm sure we can advise you.
Where are you going to put you picture once you scan it? Do you have webspace?