MANY beers!
Frankly I like To's attitude. Running this place is not really a job designed to court popularlity because someone is always going to get pissed, but if everyoe, when they got mad at us when we irk them, just rolled their eyes and moved ON, then things would go very smoothly indeed. Most of the big problems here over time have been down to people who simply cannot let things go- things that aren't really very important in the grand scheme of things. And this can be the newest guy or the longest serving veteran.
:clears throat, takes on the tembre of a father consoling children over the loss of a pet:
Mujaffa, Mujaffa, Mujaffa. I know these kinds of situations can leave you in desperate need of comfort and advice. Guidance in handling such matters as this one happen to be my specialty. Please allow me to make a suggestion. You have been wronged and it is natural that you feel that retribution is in order. And as strong as these feelings are, you should know by now to...give in to them. Let me steal his soul. I will even give you a discount on the grounds that you are hiring me for revenge. You know you wanna...