Netflix, ****s its customers in the ass. :(

Started by Robtard3 pages

Netflix, ****s its customers in the ass. :(

Short version, Netflix signed a contract with Warner Bros, they will no longer release any Warner Bros movie as a rental until 28 days after the initial DVD release hits the market. Warner Bros is hoping this will cause more people to buy [Warner Bros] movies instead of just renting.

http://online.wsj.com/article/BT-CO-20100106-710531.html

Re: Netflix, ****s its customers in the ass. :(

Originally posted by Robtard
Short version, Netflix signed a contract with Warner Bros, they will no longer release any Warner Bros movie as a rental until 28 days after the initial DVD release hits the market. Warner Bros is hoping this will cause more people to buy [Warner Bros] movies instead of just renting.

http://online.wsj.com/article/BT-CO-20100106-710531.html

I'm perfectly okay with that. My Netflix queue is so large that it is about 8 months behind actually getting a new release. Seriously.

This will not affect very many people, at all. I think the average netflix queue length is like 70 or something....making the average wait for a film waaaaaaay longer than 28 days.

What are you thoughts on what I said? I can think of several examples that will make my above point moot.

Never used Netflix before...I still go to my local video store and get what I need. Other times I just drive down to Hollywood Video.

Re: Re: Netflix, ****s its customers in the ass. :(

Originally posted by dadudemon

What are you thoughts on what I said? I can think of several examples that will make my above point moot.

Yeah, except you're allowed to allocate your movies numerically as you see fit.

Re: Re: Re: Netflix, ****s its customers in the ass. :(

Originally posted by Robtard
Yeah, except you're allowed to allocate your movies numerically as you see fit.

That's EXACTLY what I was thinking.

That, however, will only affect impatient c*nts like yourself, though. 😄

How many people are that impatient? I set my queue up in the order I want them to come in: add as I see it.

Only rarely do I rearrange the order. I rearrange the order only when there's a particular TV series, in order, that I wanted to see: usually anime.

I rent the movies I want to see, but buy the movies I've already seen and want to collect. This agreement doesn't make sense to me. Maybe I'm in the minority.

It really doesn't make sense. Buyers provide one time revenue whereas renters provide a consistent revenue stream unless you put out movies like Uncle Buck and Ernest Goes to Camp.

Both movies in my Queue.

I don't find it to be a problem personally as I rarely rent new movies. However, I can see where it would be frustrating for most people. (But really you usually have to wait for them anyway.)

Originally posted by dadudemon
That's EXACTLY what I was thinking.

That, however, will only affect impatient c*nts like yourself, though. 😄

How many people are that impatient? I set my queue up in the order I want them to come in: add as I see it.

Only rarely do I rearrange the order. I rearrange the order only when there's a particular TV series, in order, that I wanted to see: usually anime.

Even if just 10% of the people are "impatient *****", as you so lovingly put it, it will still "screw over" a considerable amount of people who perhaps signed up with the understanding that they would be able to see DVDs upon release, no?

Originally posted by Darth Jello
It really doesn't make sense. Buyers provide one time revenue whereas renters provide a consistent revenue stream

Really? I thought that video rental worked pretty much the same way as a library.

Originally posted by Darth Jello
It really doesn't make sense. Buyers provide one time revenue whereas renters provide a consistent revenue stream unless you put out movies like Uncle Buck and Ernest Goes to Camp.

Does make sense, when you consider how Netflix works. I pay them a flat monthly fee, I could rent 1 movie or 50 a month, doesn't matter, so this doesn't affect them, with the possibly up upset customers leaving over this. But I have a feeling WB worked some $$$ into the deal.

WB walks away the victor, as instead of Netflix buying 75 copies of 'Bugs Bunny Gets An Enema' and renting those DVDs out to 50K people, it's possible that hundreds or thousands of those would-be Netflix renters will now just buy the DVD, instead of waiting 28 days and then waiting again for Netflix to send it, which can takes weeks, for very popular movies.

Originally posted by Bardock42
Even if just 10% of the people are "impatient *****", as you so lovingly put it, it will still "screw over" a considerable amount of people who perhaps signed up with the understanding that they would be able to see DVDs upon release, no?

It's far less than 10%, actually. Netflix did some rather easy to do analysis of their shipping against movie dvd/blu-ray release, calculated the impact of causing a delay of WB releases of 28 days, and arrived at a direct customer impact of far less than 1%.

On top of this, they actually "blogged" about it, and spoke directly to their customers through social networking sites.

Part of this deal was also an on-the table discussion of getting more WB instant watch films, even big name ones. This is the one key area that Netflix owns the entie market on in terms of price, customer traffic, and instant watch quantity.

In other words, this WB's deal creates more benefit to the average Netflix customer, in the long run, than it does harm Netflix's long term business. The instant watch market is the fastest growing niche for video out there. Netflix just happens to be a whole head and shoulders above the rest.

Now, 5-10 years from now, deals like this will hurt Netflix if the primary source of service comes from their instant watch. The location that is "first" will be the top dog, really...up to a certain price, that is. So, we could see a price war for instant watch, if Netflix gets any competition, anytime soon.

BTW, this is far from the first time that Netflix delayed media from a large media company, due to a business deal. Off the top of my head, there's many TV shows that are available to stream from Netflix just a few days after they broadcast, live. But, the TV group that hosts the program gets exclusive 1 or 2 day replays via their instant watch options on their websites: ergo the 3-5 day delay in the instant watch feature from Netflix.

You may be asking yourself, "how the hell does Dom know so much about Netflix?" That's cause of all things, this is an area that fascinates me as much as video games. I love movies, the movie industry, the marketing, everything about it. This all ties into my all time favorite love: technologiessssss!

Can you show those numbers?

Of course it would be stupid for netflix to piss off too many of their customers. so they would probably have considered it beforehand.

Originally posted by dadudemon
It's far less than 10%, actually. Netflix did some rather easy to do analysis of their shipping against movie dvd/blu-ray release, calculated the impact of causing a delay of WB releases of 28 days, and arrived at a direct customer impact of far less than 1%.

On top of this, they actually "blogged" about it, and spoke directly to their customers through social networking sites.

Conspiracy theory. Let me guess, the government doesn't lie to people either.

Originally posted by Bardock42
Can you show those numbers? And are they to be believed?

Not really. Can you find numbers that contradict it?

And yes.

Originally posted by Bardock42
Of course it would be stupid for netflix to piss off too many of their customers. so they would probably have considered it beforehand.

Duh.

And if you follow how Netflix does shit, you'd notice that they have douche bags that actually blog and doe the facebook/myspace, etc. bullshit to get a general feel of how some changes would affect business.

They still have yet to amend their packaging to accommodate the massive amounts of broken blu-rays. One of their PR people told me that they were testing new packages in certain markets, already. And I was like.....when? 😐

Case in point, 12 out of 15 blu-rays are broken when I get them. It's has something to do with the packaging and the USPS mail sorters. Netflix wants to blame it on the USPS, and the USPS blames it on Netflix for using an il-conceived packaging for an obviously brittle media. Realty: only Netflix is to blame as the USPS sorting infrastructure should NOT have to change just because one company didn't think to to accommodate potential mail sorting roughness.

Originally posted by Robtard
Short version, Netflix signed a contract with Warner Bros, they will no longer release any Warner Bros movie as a rental until 28 days after the initial DVD release hits the market. Warner Bros is hoping this will cause more people to buy [Warner Bros] movies instead of just renting.

http://online.wsj.com/article/BT-CO-20100106-710531.html

Just like Cable Companies. Netflix is for boring and lazy people. Half the fun is going to the video store with your GF/Wife and checking out what movies we should rent. Manage doing that on Netflix? it would be lame...

Originally posted by Robtard
Conspiracy theory. Let me guess, the government doesn't lie to people either.

Whaaa??

Why would an annual Multi-billion dollar company doing return of investment analysis of a change in business operations be a conspiracy theory?

The conspiracy theory would more likely be in them claiming to not have done one when making a deal like this. It would seem fishy that they would claim to not have done one in a deal with a major business partner and the changes they agreed upon.

Originally posted by dadudemon
Not really. Can you find numbers that contradict it?

And yes.

No, then again I didn't claim there are clear numbers of who would be affected, now did I?

Originally posted by dadudemon

Duh.

And if you follow how Netflix does shit, you'd notice that they have douche bags that actually blog and doe the facebook/myspace, etc. bullshit to get a general feel of how some changes would affect business.

They still have yet to amend their packaging to accommodate the massive amounts of broken blu-rays. One of their PR people told me that they were testing new packages in certain markets, already. And I was like.....when? 😐

Case in point, 12 out of 15 blu-rays are broken when I get them. It's has something to do with the packaging and the USPS mail sorters. Netflix wants to blame it on the USPS, and the USPS blames it on Netflix for using an il-conceived packaging for an obviously brittle media. Realty: only Netflix is to blame as the USPS sorting infrastructure should NOT have to change just because one company didn't think to to accommodate potential mail sorting roughness.

Random, but I'd agree with your assessment, I can't tell from personal experience obviously, since Netflix just plain doesn't offer anything for Europe. Which is also why I only have a rudimentary understanding of their business. You seem to strife somewhat away from the point though, which is that some customers will be inconvenienced by that deal.

Originally posted by dadudemon
Whaaa??

Why would an annual Multi-billion dollar company doing return of investment analysis of a change in business operations be a conspiracy theory?

The conspiracy theory would more likely be in them claiming to not have done one when making a deal like this. It would seem fishy that they would claim to not have done one in a deal with a major business partner and the changes they agreed upon.

I find the claim of :"they spoke with their customers and received positive feedback over a 28 day wait for movies from a major movie company", to smell of bad fish, just doesn't jive. They have 10+million customers, how many did they speak with and how many of those said "yeah, sounds good"?

One of Netflix's fundamentals was that they would have movies to rent the same day they hit the market, as to complete with video stores. They're reneging on that.

Originally posted by Bardock42
No, then again I didn't claim there are clear numbers of who would be affected, now did I?

That wasn't what I was getting at, Mr. Defensive. 😆

You probably won't find those numbers (on the net) unless you actually spoke to a netflix spokesperson. hint hint.

Originally posted by Bardock42
Random, but I'd agree with your assessment, I can't tell from personal experience obviously, since Netflix just plain doesn't offer anything for Europe. Which is also why I only have a rudimentary understanding of their business. You seem to strife somewhat away from the point though, which is that some customers will be inconvenienced by that deal.

Sort of off-topic, but it was to show where Netflix has and continues to actually screw their customers over on a significant level, and how they are claiming to address the obvious problem.

In other words, it was illustrating business adaptation of Netflix (the original point we were speaking of, sort of), while also showing how they screw their custoemrs (the topic of the thread.)

And, that sucks for you that you don't have Netflix: Europe. But, I am sure you guys have a mail distro service similar to Netflix.