Netflix, ****s its customers in the ass. :(

Originally posted by Robtard
I find the claim of :"they spoke with their customers and received positive feedback over a 28 day wait for movies from a major movie company", to smell of bad fish, just doesn't jive. They have 10+million customers, how many did they speak with and how many of those said "yeah, sounds good"?

One of Netflix's fundamentals was that they would have movies to rent the same day they hit the market, as to complete with video stores. They're reneging on that.

Hey, I never said they received "positive feedback." The impact was just deemed to be very insignificant and their more vocal customers didn't complain too much about it, when asked.

Originally posted by dadudemon
That wasn't what I was getting at, Mr. Defensive. 😆

You probably won't find those numbers (on the net) unless you actually spoke to a netflix spokesperson. hint hint.

You talk to Netflix employees a lot, eh?

Originally posted by dadudemon
Sort of off-topic, but it was to show where Netflix has and continues to actually screw their customers over on a significant level, and how they are claiming to address the obvious problem.

In other words, it was illustrating business adaptation of Netflix (the original point we were speaking of, sort of), while also showing how they screw their custoemrs (the topic of the thread.)

And, that sucks for you that you don't have Netflix: Europe. But, I am sure you guys have a mail distro service similar to Netflix.

I assume we do somewhere, I really am unable to find it though in the 2 minutes of research I devoted to it. It doesn't matter to me anyways, I get the movies I want someway or another.

Originally posted by The Nuul
Just like Cable Companies. Netflix is for boring and lazy people. Half the fun is going to the video store with your GF/Wife and checking out what movies we should rent. Manage doing that on Netflix? it would be lame...

I do that with my wife all the time.

In fact, we enjoy it much more as we can watch a preview of each film as we are "browsing." The idea that you need to browse a tangible store is becoming archaic...especially for films. How many stores allow a preview right then and there, as you are looking at the film in question? Exactly, you are stuck with the bullshit playing on the previews T.V.s instead of what you have in your hand. On top of that, most of the shit on the previews T.V.s are things like the New Moon b.s., or other blockbusters, but not the one you have in your hand.

Also, getting to sit down on the couch, snuggling with your significant other while you get to talk as much and as long as you want about a particular film is much more intimate than trying to not be obnoxiously loud or obtrusive to others trying to look at the same stuff you are. Plus, it's uncouth to grope your wife in the store...whereas, snuggling on the couch, it's almost a must.

Bit of a drag, though I can count the number of WB movies I rent from them.

Originally posted by Bardock42
You talk to Netflix employees a lot, eh?

mmmmhmm. 👆

Much more than the average movie reporter, I'd say.

Originally posted by Bardock42
I assume we do somewhere, I really am unable to find it though in the 2 minutes of research I devoted to it. It doesn't matter to me anyways, I get the movies I want someway or another.

You might have better luck if you asked a person at a movie rental store. Make sure they aren't an idiot.

Originally posted by Scythe
Bit of a drag, though I can count the number of WB movies I rent from them.

EXACTLY!

In that response, you have captured what the majority think about this...or at least those spoken to.

It does startle me though, that apparently less than 1% of people use Netflix to watch the most recent releases. Of course it would be interesting to know how Netflix defined being affected by it.

Originally posted by dadudemon
Hey, I never said they received "positive feedback." The impact was just deemed to be very insignificant and their more vocal customers didn't complain too much about it, when asked.

You said less than 1%, that's pretty ****ing positive feedback when thinking of doing something logic would tell you will receive a negative backlash. Just doesn't jive.

Granted, I think the vast majority of customers either won't know, or won't care enough to do something about it, as the alternative is getting off your fat ass and going to the video store to rent a movie that might be gone already; I think this is what they relied on when taking WB's deal to grease the little guy's rectum.

Unless of course WB is just the beginning.

Originally posted by Scythe
Bit of a drag, though I can count the number of WB movies I rent from them.

If they only make this deal with WB, big IF.

Originally posted by dadudemon
mmmmhmm. 👆

Much more than the average movie reporter, I'd say.

You might have better luck if you asked a person at a movie rental store. Make sure they aren't an idiot.

EXACTLY!

In that response, you have captured what the majority think about this...or at least those spoken to.

I don't go to movie rental stores either.

But I found a few sites that do it now.

Originally posted by Bardock42
It does startle me though, that apparently less than 1% of people use Netflix to watch the most recent releases. Of course it would be interesting to know how Netflix defined being affected by it.

I assume it was how many of their TOTAL customer would be direclty affected but JUST WB releases...else they come up with such a low number?

Originally posted by Robtard
You said less than 1%, that's pretty ****ing positive feedback when thinking of doing something logic would tell you will receive a negative backlash. Just doesn't jive.

You're confused on what I was talking about.

The first was a direct impact analysis. The latter was just some new-age jive funky viral marketing and research on Web 2.0 shit. Not the same thing.

One is an analysis, the other is asking people what they think of their new ideas.

There are several official netflix groups on Facebook that you can join. Feel free to join those and ask questions of the PR person. They do really well to answer questions if you don't ask like an idiot and are respectful.

Originally posted by Robtard
Granted, I think the vast majority of customers either won't know, or won't care enough to do something about it, as the alternative is getting off your fat ass and going to the video store to rent a movie that might be gone already; I think this is what they relied on when taking WB's deal to grease the little guy's rectum.

Exactly. Very few people are directly impacted (meaning, they will not get their movie as soon as they normally would), and of those, very few care. Of those that care, very few would complain. Of those that complain, very few would change how they conducted businesss with Netflix. Of those that changed how they conducted business with Netflx, very few will cancel their services. Now, I don't know how many will cancel their services directly due to this business deal. Most likely, no one will cancel solely from this: more likely, they will cancel based on a collection of problems, as do almost all concelling customers of a particular service.

Netflix has always been problematic when it comes to getting new releases. Usually as soon as a movie is released there is a 'short wait' to 'long wait' before it actually arrives, even if it's first in your queue. If you really want to see a new release you usually have to engage in a ridiculous mathematical game where you start to plan ahead, so that you send in your prior rental at a point in time so that they receive it on the day the next film you want to see gets released. Because if you're a single day behind the release date, you won't get the movie for a month anyways.

In short, netflix has never been reliable with getting new releases. I just use redbox or brick and mortar shops to rent new releases, and use netflix for older movies and their instant streams.

Still seems stupid on WB's part. Another studio failing to understand that people probably aren't buying their movies because their movies are crappy. Make better movies and people will buy them.

I rarely rent movies anymore but when I do Hollywood video is just 5 mins away.

Originally posted by Robtard
Short version, Netflix signed a contract with Warner Bros, they will no longer release any Warner Bros movie as a rental until 28 days after the initial DVD release hits the market. Warner Bros is hoping this will cause more people to buy [Warner Bros] movies instead of just renting.

http://online.wsj.com/article/BT-CO-20100106-710531.html

Originally posted by BackFire
Netflix has always been problematic when it comes to getting new releases. Usually as soon as a movie is released there is a 'short wait' to 'long wait' before it actually arrives, even if it's first in your queue. If you really want to see a new release you usually have to engage in a ridiculous mathematical game where you start to plan ahead, so that you send in your prior rental at a point in time so that they receive it on the day the next film you want to see gets released. Because if you're a single day behind the release date, you won't get the movie for a month anyways.

In short, netflix has never been reliable with getting new releases. I just use redbox or brick and mortar shops to rent new releases, and use netflix for older movies and their instant streams.

Still seems stupid on WB's part. Another studio failing to understand that people probably aren't buying their movies because their movies are crappy. Make better movies and people will buy them.

Interesting point. I actually have only had trouble one time with not getting a film and it was for an obscure anime film that wasn't at my local Netflix center here in OKC. It had a long ass wait for it.

Anyway, I actually cancelled my membership with blockbuster because they NEVER had the films I wanted at the stores...(new releases), and, their online stuff was even worse. Netflix rarely had this problem and I got my movies much much faster through them.

But, that all changed when my queue started getting bigger and bigger. Now, it doesn't even matter because it takes so long for a movie to get to me, due to my massive queue.

Originally posted by The Dark Cloud
I rarely rent movies anymore but when I do Hollywood video is just 5 mins away.

Originally posted by Rogue Jedi
I have a movie source. Cool guy, he sends me dvd's free. Bit of a homophobe, but nonetheless a cool guy.

If he's a homophobe, why would he send you movies? Doesn't make sense, I bet you're sucking his cock as payment.

**** netflix, choose TORRENTS!!!!!!!!!!!!!!!!!

Netflix could have just said "Wait a minute, these people are going to survive without us hosting their movies? Good luck, WB!"

Big deal.. WB makes a lot of crappy movies anyways.

They make all the DC movies, no?