Poll
18%
50%
18%
14%
"Just because they serve you, dosn't mean they like you."
I've worked in kitchens for a few years now, and you have to treat the customers like they're right, but sometimes when a customer is a total ass and wont listen, the bosses will tell them how it is an tell them to leave. If you lose maybe 10 customers but are even and fair with everyone, your not going to loose in the long term. Sometimes people seem to think because they're talking to a waiter/clerk/kicthen staff, they have the right to treat them like a lesser person.
If you don't like customers, I suggest giving up a job in customer service to someone who might actually be grateful for the opportunity.
Don't take it and moan, you're getting paid to be there.
Nobody is saying you have to take abuse, you don't and that's wrong, but if your job is to serve me, I expect you to serve me and serve me well.
-AC
Originally posted by Alpha Centauri
If you don't like customers, I suggest giving up a job in customer service to someone who might actually be grateful for the opportunity.Don't take it and moan, you're getting paid to be there.
Nobody is saying you have to take abuse, you don't and that's wrong, but if your job is to serve me, I expect you to serve me and serve me well.
-AC
Originally posted by Alpha Centauri
If you don't like customers, I suggest giving up a job in customer service to someone who might actually be grateful for the opportunity.Don't take it and moan, you're getting paid to be there.
Nobody is saying you have to take abuse, you don't and that's wrong, but if your job is to serve me, I expect you to serve me and serve me well.
-AC
Personally, i have nothing against customers. When you have someone come up and say "thanks, that was awsome, a really nice meal, thanks" it makes you feel good. And its not a question of people not appreciating their jobs.
Its that some people think that they have the right to treat someone who works behind a bar, in a kitchen or as a sales clerk as a lesser person because they dont have a $40k a year job. They take the "customer is always right" to the zenth degree and treat people like crap with it as justification.