"The Customer is always right."

Started by Rogue Jedi3 pagesPoll

We all have heard this...is it true?

"The Customer is always right."

Is this a load of crap or what?

Unless you want to go out of business.

if u argue with the customer ur ****ed

do some customer service work sometime and you will see things differently.

Originally posted by Rogue Jedi
Is this a load of crap or what?

Load of crap, but businesses want to keep them, even if they are retarded.

My favorite slogan?

"If you're retarded and break your computer, we'll fix it for you."

never heard that one.

From my experiences, the customer is usually wrong and a dipshit.

Originally posted by BackFire
From my experiences, the customer is usually wrong and a dipshit.

thats y i love love being the customer 😄

You like being wrong and a dipshit? Interesting.

Originally posted by Rogue Jedi
never heard that one.

They probably went out of business. I would have used them, though.

Originally posted by BackFire
From my experiences, the customer is usually wrong and a dipshit.

*starts fan club in honor of BF* 💃

"Just because they serve you, dosn't mean they like you."

I've worked in kitchens for a few years now, and you have to treat the customers like they're right, but sometimes when a customer is a total ass and wont listen, the bosses will tell them how it is an tell them to leave. If you lose maybe 10 customers but are even and fair with everyone, your not going to loose in the long term. Sometimes people seem to think because they're talking to a waiter/clerk/kicthen staff, they have the right to treat them like a lesser person.

well put. well put indeed.

Would scamming t-mobile by accidentally washerermachining your phone numerous times and then calling them them to say that it just stopped working and that the sticker on the back which indicates it got wet just happened to be missing, would that be considered wrong?

If you don't like customers, I suggest giving up a job in customer service to someone who might actually be grateful for the opportunity.

Don't take it and moan, you're getting paid to be there.

Nobody is saying you have to take abuse, you don't and that's wrong, but if your job is to serve me, I expect you to serve me and serve me well.

-AC

Originally posted by Alpha Centauri
If you don't like customers, I suggest giving up a job in customer service to someone who might actually be grateful for the opportunity.

Don't take it and moan, you're getting paid to be there.

Nobody is saying you have to take abuse, you don't and that's wrong, but if your job is to serve me, I expect you to serve me and serve me well.

-AC


true, i have to admit. but there are alot of customers out there that take it to the extreme, trying to get free shit.

I've never seen a man or woman go to a proper restaurant and try to get a free meal.

I've never seen that in McDonalds to be honest.

-AC

well, you have to work in an environemnt where it is face to face customer service.

Originally posted by Rogue Jedi
well, you have to work in an environemnt where it is face to face customer service.

Which is exactly what restaurants are, fast food or otherwise.

-AC

Originally posted by Alpha Centauri
If you don't like customers, I suggest giving up a job in customer service to someone who might actually be grateful for the opportunity.

Don't take it and moan, you're getting paid to be there.

Nobody is saying you have to take abuse, you don't and that's wrong, but if your job is to serve me, I expect you to serve me and serve me well.

-AC

Personally, i have nothing against customers. When you have someone come up and say "thanks, that was awsome, a really nice meal, thanks" it makes you feel good. And its not a question of people not appreciating their jobs.
Its that some people think that they have the right to treat someone who works behind a bar, in a kitchen or as a sales clerk as a lesser person because they dont have a $40k a year job. They take the "customer is always right" to the zenth degree and treat people like crap with it as justification.